We performed a comparison between CA Application Delivery Analysis [EOL] and Spiceworks based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature is the fault management monitoring."
"The pricing is relatively low compared to other solutions in this area. I'd go so far as to say it's even significantly less than the competition."
"Tickets by e-mail, with actions by hastag."
"Spiceworks is generic and free."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution is easy to use and easy to manage."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"The user interface needs improvement."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"The GUI must be improved."
"Sometimes, it can be difficult to integrate what you need."
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Earn 20 points
CA Application Delivery Analysis [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. CA Application Delivery Analysis [EOL] is rated 6.6, while Spiceworks is rated 7.8. The top reviewer of CA Application Delivery Analysis [EOL] writes "Impressive ability to show potential slow downs. ". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". CA Application Delivery Analysis [EOL] is most compared with , whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus.
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