We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"This product provides good visibility into applications at the backend."
"It is very stable. We have not had any major issues in over 10 years."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"The Spectrum tool improved our network assurance levels for our business units."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"Spiceworks is generic and free."
"The solution is easy to use and easy to manage."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"Tickets by e-mail, with actions by hastag."
"It's easy to understand."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"The solution's stability needs improvement."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"Make it easier to certify devices."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"The platform is complicated to use."
"It takes some time to learn how to use this solution."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"Sometimes, it can be difficult to integrate what you need."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"The GUI must be improved."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
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