We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"It has a high-quality graphical interface."
"What I like best is the configuration management functionality."
"The presentation layer is pretty simple and straightforward."
"I have found the cross analysis feature to be the most valuable."
"I can use it to detect whenever things go wrong on my network."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The solution is easy to use and easy to manage."
"The most valuable features are the inventory and personalization."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"Spiceworks is generic and free."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Make it easier to certify devices."
"Technical support for this product is not so good. It needs improvement."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"The solution's stability needs improvement."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
"The GUI must be improved."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
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