We performed a comparison between DX Spectrum and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"It is very stable. We have not had any major issues in over 10 years."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The integration point."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"Spiceworks is generic and free."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It's easy to understand."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The CA Technologies sales team destroyed their relationship with our business units."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"I would like to see better scalability, and maybe, a more intuitive user interface. "
"I think the management or configuration of devices needs some improvement."
"Make it easier to certify devices."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The SNMP sniffer requires a lot of work to get right."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. DX Spectrum is rated 8.4, while Spiceworks is rated 7.8. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our DX Spectrum vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.