We performed a comparison between Catchpoint and Datadog based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The solution offers three different ways of slicing data to look for abnormalities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"Datadog helps us detect issues early on and helps in troubleshooting."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"We find they have a very helpful alert system."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"It has a nice UI."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The Wi-Fi side needs improvement."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"The old user version was better, it was more user-friendly."
"Catchpoint can be improved by focusing solely on network monitoring."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The menu on the left is pretty dense (and I know it has to be). I never knew about the cmd+k functionality until recently. It would be helpful to offer more tips/cheat sheets to see handy shortcuts like that."
"We'd like Datadog to make the log storage cheaper."
"Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"We need to learn more about the session reply feature inside of DD."
"We need more integration with security tools like Drata."
"Datadog could be improved if it could detect other software in a container or server."
"Deploying the agents is still very manual."
Catchpoint is ranked 18th in Application Performance Monitoring (APM) and Observability with 12 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Catchpoint is rated 8.2, while Datadog is rated 8.6. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Catchpoint is most compared with Dynatrace, ThousandEyes, Splunk Enterprise Security, Selenium HQ and AppDynamics, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics. See our Catchpoint vs. Datadog report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
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