We performed a comparison between Centreon and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"E-mail alert notifications are valuable."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have a single GUI where we can view the status of all our infrastructure."
"The Spectrum tool improved our network assurance levels for our business units."
"I have found the cross analysis feature to be the most valuable."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"All networks (or network equipment) are monitored through CA Spectrum."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"The most valuable features of DX Spectrum are the comprehensive alerts."
"The most valuable features have been the interface and the ability to do equipment management."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"The Wi-Fi side needs improvement."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I would like to see a better UI, one which is more responsive."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"The solution's stability needs improvement."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"It takes some time to learn how to use this solution."
"I would like to see better scalability, and maybe, a more intuitive user interface. "
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
Centreon is ranked 10th in Network Monitoring Software with 27 reviews while DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews. Centreon is rated 8.6, while DX Spectrum is rated 8.4. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our Centreon vs. DX Spectrum report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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