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Cisco CVP vs Interactive Intelligence IVR comparison

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Ranking
5th
out of 16 in IVR Systems
Views
236
Comparisons
210
Reviews
0
Average Words per Review
0
Rating
N/A
12th
out of 16 in IVR Systems
Views
34
Comparisons
24
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CVP
Learn More
Cisco
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Genesys
Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
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Sample Customers
Sony Marketing (Japan) Inc.
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz

Cisco CVP is ranked 5th in IVR Systems while Interactive Intelligence IVR is ranked 12th in IVR Systems. Cisco CVP is rated 0.0, while Interactive Intelligence IVR is rated 0.0. On the other hand, Cisco CVP is most compared with Nuance IVR and Cisco CCX, whereas Interactive Intelligence IVR is most compared with .

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