We performed a comparison between Cisco Data Center Network Manager and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"VCNM provides a unique capability of managing the admin VDCs of Nexus boxes."
"The interface of this solution is easy to use overall."
"The product makes the management of our environment simpler."
"You can integrate all the networks into the software."
"I like running the scripts. With the help of a Python script, we deployed within the configuration and built up the code."
"It uses push technology, which pushes the changes to all relevant devices to ensure they are updated accordingly."
"Monitoring system provides a clear indication of what's going on in the network."
"The most valuable feature is the connectivity monitoring."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The most valuable features are visibility, real-time, on-demand."
"The support is good."
"It is a scalable solution."
"The Wi-Fi side needs improvement."
"Automation for the RMA process can be added."
"The delivery Cisco Data Center Network Manager could improve if it was easier. Additionally, some feature improvement is needed."
"It would be nice to have the ability to more easily collect information from other software when doing some types of analysis."
"API lacks robustness."
"It's a relatively expensive product for some clients."
"We need better performance and reliability."
"The reporting is not very intuitive and has room for improvement."
"Could integrate better with VMware products."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
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Cisco Data Center Network Manager is ranked 27th in Network Monitoring Software with 20 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Cisco Data Center Network Manager is rated 8.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Cisco Data Center Network Manager writes "Provides insight into the network's health data and has an excellent support team". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Cisco Data Center Network Manager is most compared with Marvis Virtual Network Assistant, Zabbix and Cisco DNA Center, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Cisco Data Center Network Manager vs. NETSCOUT nGeniusONE report.
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