We performed a comparison between Duo Security and Fortinet FortiAuthenticator based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Users of both solutions would like more integration options.
Comparison Results: Duo Security is the winner in this comparison. It received high marks for its ease of deployment and support. In contrast, some FortiAuthenticator users say that the initial setup is complex and feel that the support needs to improve.
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Multifactor authentication is the most valuable feature."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"The most valuable aspect is the authentication and the SSO."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The product is good, cost-effective, and functionally efficient."
"We have a perpetual license for 2FA."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The initial setup is very easy."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"Fulfilled our requirement at a good price."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"They could just continue to add more integrations."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"FortiAuthenticator's interface could be better."
"The product must provide full support for third-party FIDO security keys."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"A better integration with other vendors."
"The technical support team is bad."
"I would like to see some email options for Fortinet FortiAuthenticator."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Fortinet FortiAuthenticator is ranked 5th in Single Sign-On (SSO) with 52 reviews. Cisco Duo is rated 8.8, while Fortinet FortiAuthenticator is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and CyberArk Privileged Access Manager. See our Cisco Duo vs. Fortinet FortiAuthenticator report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Multi-Factor Authentication (MFA) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.