We compared Cisco Ethernet Switches and Ubiquiti UniFi Switches based on our user's reviews in several parameters.
Cisco Ethernet Switches are praised for their cost-saving benefits, fast and reliable connections, advanced features, and ease of management, with some users citing a need for improved speed and reliability. On the other hand, Ubiquiti UniFi Switches are highly valued for seamless integration, excellent performance, scalability, and helpful customer service, though users suggest enhancements in the management interface, firmware updates, and support resources.
Features: The valuable features of Cisco Ethernet Switches include excellent network performance, reliable operations, advanced security measures, and a user-friendly interface. On the other hand, Ubiquiti UniFi Switches are known for seamless integration with other Ubiquiti products, easy management interface, and the ability to expand and scale networks efficiently.
Pricing and ROI: Cisco Ethernet Switches have received positive feedback for their pricing, setup cost, and licensing. Users find them affordable and value for money, with a reasonable setup cost that is not overly complex. Ubiquiti UniFi Switches also offer reasonable pricing and a lower setup cost, making them accessible to a wider range of customers. The licensing process is praised for its simplicity and flexibility., Cisco Ethernet Switches have highly satisfactory ROI with significant cost savings, improved network performance, advanced features, and easy management. Ubiquiti UniFi Switches provide positive ROI with cost-effectiveness, reliability, high-quality construction, ease of use, scalability, and versatility.
Room for Improvement: Cisco Ethernet Switches can improve network speed, reliability, connectivity, data transfer, and ease of use. In contrast, Ubiquiti UniFi Switches need enhancements in management interface, firmware updates, stability, reliability, documentation, and support resources.
Deployment and customer support: The reviews for Cisco Ethernet Switches indicate mixed opinions on the duration for establishing a new tech solution, with some users mentioning a three-month deployment and an additional week for setup. However, others reported a one-week timeframe for both deployment and setup. On the other hand, the reviews for Ubiquiti UniFi Switches show varying timeframes, with some users taking three months for deployment and a week for setup, while others completing both tasks in just one week. It is crucial to consider the context in which these terms are used, as deployment and setup may sometimes refer to the same timeframe., Based on user feedback, Cisco Ethernet Switches have highly rated customer service and support. In comparison, Ubiquiti UniFi Switches receive positive remarks for their prompt and helpful assistance, knowledgeable and responsive customer service team.
The summary above is based on 65 interviews we conducted recently with Cisco Ethernet Switches and Ubiquiti UniFi Switches users. To access the review's full transcripts, download our report.
"Cisco switches are trouble-free. They are reliable, and their performance is excellent."
"Being able to deal with multiple VLANs to segment the network logically is the biggest feature for us. The management of these switches is okay for us. These switches work very well, and they meet our needs."
"The solution offers great bandwidth and speed."
"The technical support is good and they respond quickly. I haven't had any problems."
"Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break."
"A stable product that is absolutely dependable."
"It is easy to configure and troubleshoot."
"Cisco Ethernet Switches are great devices."
"The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves, I use them in order to monitor all the devices."
"The interface and the duality are the solution's most valuable features."
"The two most valuable features are the remote access user and the side-to-side connection."
"I can see which ports are connected and which ones are disconnected."
"The product’s most valuable features are stability and scalability."
"Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards."
"UniFi Switches' best feature is the ability to switch voltage from 24 to 48, and it's almost the only device on the market with this feature."
"Because it's a managed switch, I have the ability to set controls and configure traffic priorities, VLAN ports, etc."
"The technical support could improve, they are about average quality."
"The initial setup can be simplified."
"Cisco Ethernet Switches could improve if they removed the command line interface and replaced it with a better GUI. It is too difficult at the moment, we always need to figure out the commands."
"This may be something that they are already working on, but it would be an improvement if they could add a layer of security to layer two and layer three to protect the server and to protect the data."
"Cisco switches are good as they are, but it would be a major feature if they have built-in routers. Some of the Microchip switches have routers built in the same device. They have a router switch. For some of the sites, we deploy such switches because the client does not want a separate router and a separate switch. So, we go for a router switch with maybe 24 ports. Some of them are fiber, and some of them are ethernet. It would be a major improvement to what Cisco is already doing. Behind the scenes, a lot of scripting and stuff like this is happening. A lot of workload can be lifted if Cisco had a good GUI. If you look at Microchip switches, they have a good GUI in addition to the CLI."
"In the case of an already existing network, we encounter technical issues related to following protocols."
"One thing we did have to work around is, on the broadcast side, we're reliant on the PTP protocol, precision time protocol, and the Cisco switches in general, don't support that."
"It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract."
"I think they need to provide a better firewall solution."
"If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way."
"New products don't integrate well with their management platform. Sometimes you have to go directly to the box or the switch to do the management."
"The price could be lower."
"We need to upgrade everything too often."
"It would be nice if there was a way to label all of the ports on it so that I could include information about where the various connections go."
"The technical support for this solution could be improved."
"Functionalities can change quite quickly without notice."
Cisco Ethernet Switches is ranked 1st in Ethernet Switches with 128 reviews while Ubiquiti UniFi Switches is ranked 3rd in Ethernet Switches with 43 reviews. Cisco Ethernet Switches is rated 8.6, while Ubiquiti UniFi Switches is rated 8.2. The top reviewer of Cisco Ethernet Switches writes "It's a solidly stable product from a leader in the field". On the other hand, the top reviewer of Ubiquiti UniFi Switches writes "Rock solid stability with adjustable voltage configuration for PoE". Cisco Ethernet Switches is most compared with Aruba Switches, Fortinet FortiSwitch - Secure Access, D-Link Ethernet Switches, NETGEAR Switches and Juniper EX Series Ethernet Switches, whereas Ubiquiti UniFi Switches is most compared with NETGEAR Switches, Aruba Switches, MikroTik Routers and Switches, Meraki MS Switches and Luxul Switches. See our Cisco Ethernet Switches vs. Ubiquiti UniFi Switches report.
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