We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's keeping our company safe from rogue devices connecting to our network. From a security standpoint, there's peace of mind knowing that every device that connects is a good one."
"So far, we have had no issues with the stability."
"Our clients like Cisco ISE because they already use various Cisco solutions. It's easy for them to use this solution because they have an engineer with Cisco certifications."
"The way the ISE works is you can get into defining. Let's say, in my case, I've got a Windows laptop and I've got an Apple product and those have unique identifiers, unique back addresses. It would say that this in my profile so I could get to those apps with either device, 24/seven. That's how granular the ISE or these NAC Solutions can get."
"It is a good product for what it does...So, it is one of the most critical systems that we have."
"For us and our clients, the most valuable features of Identity Services Engine are really around the rich contact sharing that ISE gives you."
"The posture assessment is a valuable feature because of the ability to do assessments on the clients before they connect to the network."
"Cisco ISE's profiling and posturing features ensure that all devices are compliant with regulatory authorities."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It is a good cloud-based solution for DNS security."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"Helps block personal email accounts."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"Threats never come close to your network with security at the DNS level."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"I'm frustrated by the resource consumption and how many resources it needs to run. It takes a lot of RAM. It takes a lot of space and a lot of IO power. It's frustrating to do upgrades because it takes a long time."
"It would be ideal if Cisco could provide some short training videos or documentation to customers to help them understand how to use the product."
"If Cisco could grant more control, the features could be more focused on network and security administration, reducing the need for integration with other components."
"The solution is not so user-friendly."
"The intuitiveness of the user interface could be improved."
"In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support."
"This product doesn't work in isolation."
"A lot of people tell you the hardware requirements for ISE are pretty substantial. If you're running a virtual environment, you're going to be dedicating quite a bit of resources to an ISE VM. That is something that could be worked on."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Its price could be better."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"It would be useful if they had a malware protection engine running inside their own VM."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"The solution is very expensive in Brazil."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 135 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Cisco ISE (Identity Services Engine) vs. Cisco Umbrella report.
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