We performed a comparison between Cisco Prime and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"The most valuable is the assistance for network support."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"Has a good wireless heatmap and search management features."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"HiveManager is extremely easy to use for anyone with little network experience."
"App and firewall security at the AP."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"They could consider offering more flexible pricing options for their customers."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"The overall management capabilities of Prime need to be improved."
"Maybe it could be a little cheaper."
"Cisco Prime's initial setup is complex."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"The product is expensive compared to other vendors in the market."
"Browser load time for the cloud is long and needs improvement."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"The managing of switches within this solution could be improved."
"The dashboard and stability need to be improved."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Cisco Prime is rated 7.8, while ExtremeCloud IQ is rated 8.8. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and Juniper Mist Wired Assurance, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and SolarWinds Network Configuration Manager. See our Cisco Prime vs. ExtremeCloud IQ report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
