We performed a comparison between Cisco Secure Email and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender helps us prioritize threats across our organization."
"The basic features are okay and I'm satisfied with the Defender."
"The system enables end users to manage their own whitelists/blacklists."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The tech engineers are very knowledgeable."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The product protects my email."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The auto-remediation feature is valuable."
"We can control this solution from the cloud and are able to access it from wherever we are."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"FireEye Email Security is easy to use."
"The initial setup is simple."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"The pre-sales cost calculations could be more transparent."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The custom alerts have to improve a lot."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The phishing and spam filters could use some improvement."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There could be additional DLP functionality for it."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The solution does not have a strong outbound service. It should also integrate DLP."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"I would like to see this solution become more flexible."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"If they want to be the primary or best solution, they need to have better email management features."
"The solution must provide features to scan QR codes for threats."
"The reporting aspect of the solution needs improvement."
"The spam detection feature could be better."
"The custom tailoring is limited."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while Trellix Collaboration Security is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Cisco Secure Email is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email Threat Defense and Trend Micro Email Security, whereas Trellix Collaboration Security is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Cisco Secure Email vs. Trellix Collaboration Security report.
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