We performed a comparison between Cisco Secure Endpoint and Microsoft Defender for Business based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution was relatively easy to deploy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"I am really satisfied with the technical support."
"The solution is easy to deploy and applies multi-factor authentication."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The interface is quite user-friendly."
"It is scalable."
"Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments."
"A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is going on. We have a footprint across all of North America, Canada, and Mexico, so we want to make sure that all our endpoints are protected and we are able to look for any anomalous activity."
"If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution needs more in-depth analytics."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"It is not very stable because we have new versions four times a year, which fixes bugs. We had some problems with some deployments."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"We faced some issues while running some applications on Mac."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
"The biggest one is that Defender needs to be more proactive to the emerging threats. There can be tighter integration with email, especially how it integrates with our email system, which is the Microsoft Outlook suite. There should be the ability to react a lot quicker to emerging threats because sometimes, it takes a few days before some of these new threats are fully identified, and we need that to be a few hours."
"Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments."
"The security could always be improved."
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Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 45 reviews while Microsoft Defender for Business is ranked 45th in Endpoint Protection Platform (EPP) with 5 reviews. Cisco Secure Endpoint is rated 8.6, while Microsoft Defender for Business is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Microsoft Defender for Business writes "Quicker response time, improved security posture, and reduced alerts". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Microsoft Defender for Business is most compared with HP Wolf Security, Microsoft Defender for Office 365, Microsoft Intune, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our Cisco Secure Endpoint vs. Microsoft Defender for Business report.
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