We performed a comparison between Cisco Umbrella and Illumio based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"We've found it to be stable and good for our customers."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"The most valuable feature of this solution is its reliability."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"The solution helps to maintain logs and monitor activities. It also helps us with access management. The tool helps us to secure organizational data that include files."
"The solution is easy to use."
"The Explorer allows you to know the traffic between source and destination."
"The flexibility of the solution is its most valuable feature."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"It should have more integrations with multiple end user OEMs."
"The solution's technical support is not very good."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"Missing a real data leakage prevention solution."
"Its price could be better."
"The pricing could always be a little bit better."
"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"The customer service is lagging a bit. It could be better."
"The product’s agents don't work very well in OT environments."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"I would like to see better data security in the product."
"It requires a low-level re-architecting of the product."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Illumio is ranked 4th in Cloud and Data Center Security with 8 reviews. Cisco Umbrella is rated 8.8, while Illumio is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Illumio writes "Pprevents attackers or threats from spreading or moving laterally". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Illumio is most compared with Akamai Guardicore Segmentation, VMware NSX, Cisco Secure Workload, Zscaler Internet Access and Microsoft Defender for Cloud.
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