We performed a comparison between Cisco Umbrella and Sangfor Internet Access Gateway (IAG) based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"Web proxy adds an effective layer for security."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"It's very stable, reliable and does its job."
"The most significant aspect is the control it offers over internet traffic, like managing computer access to specific sites such as Facebook. I find particular value in its ability to control the depth of internal traffic, enabling actions like blocking specific file extensions on social media or specific IPs. This control by categories is a standout feature for us in Sangfor Internet Access Gateway (IAG)."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is interoperable and has centralized management."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The pricing could always be a little bit better."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"Its reliability and the response time of the support team can be better."
"If the security issues are taken care of it would be better."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with their own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products."
"In Sangfor Internet Access Gateway (IAG), its speed is an area of concern where improvements are required."
"The solution's logging system should be improved because its logs are not precise and are a little confusing."
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Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Sangfor Internet Access Gateway (IAG) is ranked 27th in Secure Web Gateways (SWG) with 3 reviews. Cisco Umbrella is rated 8.8, while Sangfor Internet Access Gateway (IAG) is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Sangfor Internet Access Gateway (IAG) writes "Designed to provide comprehensive and secure internet access with high visibility into users". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Sangfor Internet Access Gateway (IAG) is most compared with Fortinet FortiGate SWG. See our Cisco Umbrella vs. Sangfor Internet Access Gateway (IAG) report.
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