• Home
  • Concentrix vs. Nuance IVR

Concentrix vs Nuance IVR comparison

Cancel
You must select at least 2 products to compare!
Concentrix Logo
Concentrix
0 views|0 comparisons
Nuance Logo
Nuance IVR
Read 1 Nuance IVR review
662 views|591 comparisons
100% willing to recommend
Featured Review
Use Concentrix?
Anonymous User
The most complete and effective voice recognition offering
Ranking
9th
out of 9 in IT Support Services
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
1st
out of 15 in IVR Systems
Views
662
Comparisons
591
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Convergys
Learn More
Concentrix
Video Not Available
Nuance
Overview
Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
Creating a positive opinion of your company means making it easy for customers to get what they need. With Nuance IVR, your callers will feel like they're talking with their very own personal assistant.
Sample Customers
DIRECTV
Home Credit Bank, Acer America
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm19%
Computer Software Company13%
Construction Company6%
Healthcare Company6%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise10%
Large Enterprise70%

Concentrix is ranked 9th in IT Support Services while Nuance IVR is ranked 1st in IVR Systems. Concentrix is rated 0.0, while Nuance IVR is rated 8.0. On the other hand, the top reviewer of Nuance IVR writes "The most complete and effective voice recognition offering". Concentrix is most compared with Voxeo Prophecy, whereas Nuance IVR is most compared with NICE CXone, Genesys Voice Platform, Cisco CCX, Cisco CVP and West Holly.

We monitor all IT Support Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.