ConnectWise Automate vs Fortinet FortiSIEM comparison

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2,077 views|1,507 comparisons
85% willing to recommend
Fortinet Logo
7,231 views|3,991 comparisons
81% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: April 2024).
770,394 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"A good automated scripts feature.""It allows us to manage all client requests, jobs and invoicing.""Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients.""We use monitors to keep track of our machines. We use a pretty good portion of information from Automate.""The implementation is nice and easy.""The database is great. It's a nicely ordered database.""It is very scalable.""Maybe they could improve the capability to be multi-tenant."

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"The most valuable feature of Fortinet FortiSIEM is the correlation of many events.""Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features.""The advanced agents used to collect logs have been most valuable. We have also made use of the advanced intelligence this solution offers.""To add workers and even collectors is pretty easy.""It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth.""The stability is very reliable. It offers very good performance.""The solution is easy to use and user-friendly.""The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted."

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Cons
"Technical support was helpful.""The fixed client for Automate is slow. The web client is not very intuitive.""The menu doesn't always load properly.""Scheduling of automation could be improved and made more simple.""We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great.""They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.""There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate.""The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

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"It lacks a "wizard" that shows a particular user's activity or particular circumstance. I think the interface is intimidating because there's so much information there.""The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial.""The product does not have Security Orchestration and Automation Response, I would recommend adding this feature.""The performance can be improved. Sometimes it takes a long time to fetch data.""I would like to see more integration with other platforms.""The dashboards need to be improved. It gives you so much detail, but sometimes too much detail, especially to an executive, it's too much.""I would like to see easier implementation in the future.""When our team tried configuring logs for Microsoft SQL, it did not work."

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Pricing and Cost Advice
  • "Pricing and licensing are reasonable."
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
  • More ConnectWise Automate Pricing and Cost Advice →

  • "Please be cheaper and more simplified."
  • "We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."
  • "Pricing is acceptable for more than 90% of our customers, as they normally get discounts."
  • "Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."
  • "The price of Fortinet FortiSIEM is a lot less when compared to other solutions."
  • "They have a yearly subscription."
  • "The solution is available for both, perpetual and subscription licenses."
  • "Manageable, however would be better as pay as you go versus CapEX."
  • More Fortinet FortiSIEM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most value we get from this solution is that everything is on a patch cycle.
    Top Answer:I pay $85 a month per user for a ConnectWise package that contains multiple solutions.
    Top Answer:The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it… more »
    Top Answer:Real-time monitoring makes life quite easy for me.
    Top Answer:The price is competitive. We can scale based on the licensing. It is an annual CapEx.
    Top Answer:Network detection and response is a separate product. That's how I ended up with Wazuh. I'm looking for something to help me on the network and endpoint level. The vendor must look to consolidate and… more »
    Ranking
    Views
    2,077
    Comparisons
    1,507
    Reviews
    2
    Average Words per Review
    577
    Rating
    7.0
    Views
    7,231
    Comparisons
    3,991
    Reviews
    22
    Average Words per Review
    439
    Rating
    7.6
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    FortiSIEM, AccelOps
    Learn More
    Overview

    ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

    FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

    Companies around the world use FortiSIEM for the following use cases:

    • Threat management and intelligence that provide situational awareness and anomaly detection
    • Alleviating compliance mandate concerns for PCI, HIPAA and SOX
    • Managing “alert overload”
    • Handling the “too many tools” reporting issue
    • Addressing the MSPs/MSSPs pain of meeting service level agreements
    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company9%
    Financial Services Firm5%
    Real Estate/Law Firm4%
    REVIEWERS
    Comms Service Provider22%
    Financial Services Firm12%
    Computer Software Company10%
    Media Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Government9%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise21%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise56%
    Large Enterprise24%
    REVIEWERS
    Small Business42%
    Midsize Enterprise25%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    April 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: April 2024.
    770,394 professionals have used our research since 2012.

    ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 64 reviews. ConnectWise Automate is rated 7.4, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, Wazuh and LogRhythm SIEM.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.