We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."A good automated scripts feature."
"It allows us to manage all client requests, jobs and invoicing."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"The implementation is nice and easy."
"The database is great. It's a nicely ordered database."
"It is very scalable."
"Maybe they could improve the capability to be multi-tenant."
"The most valuable feature of Fortinet FortiSIEM is the correlation of many events."
"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."
"The advanced agents used to collect logs have been most valuable. We have also made use of the advanced intelligence this solution offers."
"To add workers and even collectors is pretty easy."
"It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth."
"The stability is very reliable. It offers very good performance."
"The solution is easy to use and user-friendly."
"The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted."
"Technical support was helpful."
"The fixed client for Automate is slow. The web client is not very intuitive."
"The menu doesn't always load properly."
"Scheduling of automation could be improved and made more simple."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"It lacks a "wizard" that shows a particular user's activity or particular circumstance. I think the interface is intimidating because there's so much information there."
"The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"The performance can be improved. Sometimes it takes a long time to fetch data."
"I would like to see more integration with other platforms."
"The dashboards need to be improved. It gives you so much detail, but sometimes too much detail, especially to an executive, it's too much."
"I would like to see easier implementation in the future."
"When our team tried configuring logs for Microsoft SQL, it did not work."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 64 reviews. ConnectWise Automate is rated 7.4, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, Wazuh and LogRhythm SIEM.
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