We performed a comparison between Control-M and Rocket Zena based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers a variety of valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, collaboration dashboard, scheduling, configuration ease, reporting, workload archiving, and forecasting. Rocket Zena excels in ease of use, user interface, diagram feature, Linux configuration, cross-platform job scheduling, web-based client, whiteboard feature, FTP file transfer, licensing process, technical support, and pricing.
Control-M can enhance its microservices and API integration, address bugs in the web interface, develop a lighter web version, improve reporting capabilities, streamline the upgrade process, and integrate with third-party tools. Rocket Zena needs improvement in providing visibility into connections between applications, monitoring agents, ensuring availability on distributed platforms, enhancing communication between servers and agents, and implementing a notification feature for non-functioning servers.
Service and Support: Control-M's customer service has received both positive and negative feedback from customers. Some customers appreciate the support team's promptness and expertise, while others have concerns about the time it takes to resolve issues. Rocket Zena's customer service has received positive reviews, with customers expressing satisfaction with the fast response time and high-quality support.
Ease of Deployment: The setup process for Control-M was considered simple and user-friendly, thanks to the helpful guides and videos provided. However, the need for manual conversion of jobs and scripts added some complexity. The initial setup for Rocket Zena varied among users, with some finding it easier to understand. Although integrating with SAP posed a challenge, once users became familiar with the system, creating use cases became easier.
Pricing: Control-M has received mixed feedback regarding its setup cost, with some users expressing concerns about the expenses associated with hardware and licensing. Rocket Zena is perceived as a cost-effective and affordable alternative, particularly suitable for small businesses.
ROI: Control-M provides reduced overall expenses, increased productivity, centralized connection profiles, and improved automation and workflows. The ROI for Zena is unclear.
Comparison Results: Control-M is highly recommended over Rocket Zena. Users love its simple setup, effortless maintenance, and effective automation. Its standout features include Managed File Transfer, credentials vault, integration abilities, and Role-Based Administration. Users also appreciate its teamwork and unified view dashboard.
"The most valuable features are the Advanced File Transfer and the manage file transfer. They make transferring files securely seamless. It's very easy to set up, get deployed, and have it transferred to and from vendors. As long as we can get our firewall rules implemented at a decent time, it's very easy and seamless to get important files transferred in a secure manner."
"The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
"The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"The feature we use most in Control-M is related to the file transfer module. It is quite advanced compared to the other tools like Automate, etc. The new version which has come of same MFT has a lot of advanced features which makes it very easy to work with. There is less need for written programs and more GUI-based stuff."
"The pressure on our operations and our maintenance has been reduced."
"You can let users access the system and manage jobs: self-service."
"The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
"I find Control-M for SAP and Control-M for Informatica good. You can connect to the Linux or Windows servers, and you can run multiple jobs."
"I like the whole product, but specifically, I like the license part. It's very easy to acquire a license for this product."
"I have used other tools with similar capabilities; it's the ease of use."
"In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."
"You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable."
"The most valuable feature is the FTP file transfer."
"We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."
"Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt."
"From a Linux configuration point of view, Rocket Zena is straightforward. It's fairly easy to set up the server and agents once you know how to do it."
"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."
"The response time could be faster when you need a person to answer your questions. There are situations where availability becomes crucial."
"After we complete FTP jobs, those FTP jobs will be cleared from the Control-M schedule after the noon refresh. So, I struggle to find out where those jobs are saved. Then, we need to request execution of the FTP jobs again. If there could be an option to show the logs, which have been previously completed, that would help us. I can find all other job logs from the server side, but FTP job logs. Maybe I am missing the feature, or if it is not there, it could be added."
"Its architecture is old. AutoSys gives more flexibility."
"We have some plug-ins like BOBJ, and we need a little improvement there. Other than that, it has been pretty good. I haven't seen any issues."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"The high availability that comes from BMC with its supplied Postgres database is very limited. Even using your customer-supplied Postgres database is problematic. We have engaged with them regarding this, but it is difficult. My company doesn't want to do this and BMC doesn't want to do that. We just need to find some middle ground to get the proper high availability. We're also moving away, like the rest of the world, from the more expensive offerings, like Oracle. We are trying to use Postgres, which is free. The stability is good. It is just that the high availability configuration is not ideal. It could be better."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas. They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components."
"In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views."
"Rocket Zena is a mainframe-based job scheduler. I would like it to be more open so that we can use it on a distributed platform."
"In the next release, I would like to have an alert feature to indicate when an agent is down. Rocket Zena is not capable of sending alerts that the agent is down. As of now, you have manually monitor to see when the agent is down."
"The UI is not intuitive, and it would be nice if there was a web interface."
"The documentation has room for improvement."
"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z."
"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive."
Control-M is ranked 1st in Workload Automation with 110 reviews while Rocket Zena is ranked 12th in Workload Automation with 9 reviews. Control-M is rated 8.8, while Rocket Zena is rated 8.4. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Rocket Zena writes "A continuously evolving, stable solution, with responsive support". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, ESP Workload Automation Intelligence, Automic Workload Automation and Redwood RunMyJobs, whereas Rocket Zena is most compared with Rocket Zeke, IBM Workload Automation, AutoSys Workload Automation and ActiveBatch by Redwood. See our Control-M vs. Rocket Zena report.
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