We performed a comparison between Cortex XDR by Palo Alto Networks and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"The setup is pretty simple."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"It is easy to use."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"Stability is one of the features we like the most."
"WildFire AI is the best option for this product."
"We can visualize and control the activities in the environment from anywhere."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is easy to use."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is pretty stable."
"ZTNA can improve latency."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"I would like to see them include NDR (Network Detection Response)."
"The tool needs to be improved in terms of integration and interface."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The product's pricing could be better."
"Too many false positives are reported."
"The product's technical support is slow."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The detection component is something that they have to work on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while CylanceOPTICS is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Check Point Harmony Endpoint, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Cortex XDR by Palo Alto Networks vs. CylanceOPTICS report.
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