We performed a comparison between Cortex XDR by Palo Alto Networks and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR offers an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting Zero Trust features.
Service and Support: Some customers were impressed with Palo Alto's support, while others reported mixed experiences. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. Some users say that Microsoft 365 Defender is good value, but other users perceive it as more expensive than similar competing products.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: Our users prefer Cortex XDR over Microsoft 365 Defender. Cortex XDR offers a comprehensive platform with excellent visibility, protection, and control over network endpoints. Users appreciate the simplicity and efficiency of Cortex XDR's initial setup, as well as its ease of maintenance and updates. Microsoft 365 Defender receives mixed reviews about its initial setup, pricing, and customer support.
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The tool's use cases are relevant to security."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"The initial setup is easy."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"We can visualize and control the activities in the environment from anywhere."
"The solution doesn't need a high level of technical training."
"Monitoring is most valuable."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"The solution is well integrated with applications. It is easy to maintain and administer."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"The product integrates security into one tool instead of having third-party security tools."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"I would like to see them include NDR (Network Detection Response)."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"The solution could improve by providing better integration with their own products and others."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"It is an enterprise-level solution. Its price could be less expensive."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"Sometimes, configurations take much longer than expected."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"In the Microsoft Azure Portal, in Active Directory, if there is anything on the user it will provide you with the information, but you still have to go through it a bit. And sometimes, I have experienced difficulties in understanding the information, especially because the synchronization between Microsoft Intune and the devices that are connected to the user in Azure Active Directory takes a lot of time."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The solution does not offer a unified response and standard data."
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Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while Microsoft Defender XDR is ranked 5th in Extended Detection and Response (XDR) with 79 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Microsoft Defender XDR is rated 8.4. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Check Point Harmony Endpoint, whereas Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID. See our Cortex XDR by Palo Alto Networks vs. Microsoft Defender XDR report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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