We performed a comparison between CrowdStrike Falcon and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"The detection and response console is the most valuable feature."
"It's very easy to set up."
"We are now able to find the root cause analysis on any threat. We can figure out where the issue came in versus just dealing with where it is at the moment."
"I like the detection rates of mobile threats."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool."
"The initial setup is very straightforward."
"The most valuable feature is Data Loss Prevention (DLP)."
"Technical support was perfect."
"Performance is very good."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"I use this solution for data blocking, software protection, and frame protection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"The dashboard isn't easy to access and manage."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Falcon could include more integrative features."
"Unfortunately, native applications are not supported."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"Any kind of integration that you want to do, such as using the API to connect to a SIEM, is complex and it will be expensive to do."
"The pricing structure should allow for some flexibility."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"Tighter integration around XDR could be included."
"The endpoint protection could always be stronger."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Lacking analytics and a machine learning technique."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"No built-in vulnerability scanner for management solutions."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"The cost is very high and it should be lower to be more competitive."
"Could include additional features such as an intrusion prevention system."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 105 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our CrowdStrike Falcon vs. Trend Micro ServerProtect report.
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