We performed a comparison between CyberArk Privileged Access Manager and ObserveIT based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Proofpoint, Amazon Web Services (AWS) and others in User Activity Monitoring."The product is for hardening access and making the organization more secure, therefore reducing chances of a breach."
"CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"I really like the PTA (Privileged Threat Analytics). I find this the best feature."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"All of the features of CyberArk Privileged Access Manager are valuable."
"It enables us to secure accounts and make sure they are compliant."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"The greatest area of improvement is with the user interface of the Password Vault Web Access component."
"The solution could improve by adding more connectors."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"I would like to see better usability for non-technical people."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
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CyberArk Privileged Access Manager is ranked 1st in User Activity Monitoring with 142 reviews while ObserveIT is ranked 2nd in User Activity Monitoring. CyberArk Privileged Access Manager is rated 8.8, while ObserveIT is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas ObserveIT is most compared with Teramind, Ekran System, Splunk User Behavior Analytics, One Identity Safeguard and Dtex Systems.
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