We performed a comparison between CyberArk Privileged Access Manager and RSA Identity Governance and Lifecycle based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"It is a scalable product."
"The password vault and session monitoring are useful."
"Lessens the risk with privileged access."
"Ensures accounts are managed according to corporate policies."
"Provides improved security around having your credentials locked down and rotated regularly."
"PSM (Privilege Session Manager."
"The most valuable feature is the security, in particular, the One Time Password support."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"The current user interface is a little dated. However, I hear there are changes coming in the next version."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"Technical support in Pakistan can be improved."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"The user interface and workflow need improvement, and more connectors would help."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"If you use the appliance version then it won't handle a huge database volume."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while RSA Identity Governance and Lifecycle is ranked 23rd in Identity Management (IM) with 9 reviews. CyberArk Privileged Access Manager is rated 8.8, while RSA Identity Governance and Lifecycle is rated 6.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of RSA Identity Governance and Lifecycle writes "Lacking customization, poor support, but useful auditing". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas RSA Identity Governance and Lifecycle is most compared with SailPoint IdentityIQ, Saviynt, One Identity Manager and Cisco ISE (Identity Services Engine).
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