We performed a comparison between CyberArk Privileged Access Manager and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can easily manage more than 4000 accounts with one PSM."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"CyberArk has the ability to change the credentials on every platform."
"This solution is quite stable."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"It is great for identity governance."
"We can check the activities in the server for fragile files and documents in case of any issues."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"It will provide us with more security."
"We can enforce complicated password policies and very important frequent password changes."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"Comprehensive coverage of the required features for the PAM solution."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"The interface on version 9 looks old."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"It is very complex and difficult to set up the solution."
"More than the product itself, there is room for improvement in the documentation. The documentation should be very detailed and very structured. It has a lot of good information, on one level, but I feel that it could be more elaborate and more structured."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
"There is room for improvement in the pricing model."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"We have to do a lot of manual work to automate features."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"I wish it could create local accounts on desktops."
"They should include some assignments in the test environment to explore the product's features."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 143 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server, ARCON Privileged Access Management and VMware Identity Manager. See our CyberArk Privileged Access Manager vs. Symantec Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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