CyberArk Privileged Access Manager vs Symantec Web Isolation comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and Symantec Web Isolation based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: April 2024).
770,428 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The automatic rotation of credentials is probably the most useful feature.""We are able to know who is accessing what and when; having accountability.""The integrations are the most valuable aspect of CyberArk Privileged Access Manager. The software offers pre-built integrations, and our team can also create custom connectors. This flexibility allows us to integrate with systems that we previously didn't consider integrating with, making it a significant advantage for us.""The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task.""CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts.""Ensures accounts are managed according to corporate policies.""AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials.""I find value in notifications from CyberArk when passwords fail verification and have other issues."

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"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."

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Cons
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so.""The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots.""Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting.""Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions.""There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5.""For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products.""Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up.""The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."

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"Symantec Web Isolation could improve by reducing licensing costs."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "The licensing cost of Symantec Web Isolation is high."
  • More Symantec Web Isolation Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution.
    Top Answer:The licensing cost of Symantec Web Isolation is high.
    Top Answer:Symantec Web Isolation could improve by reducing licensing costs.
    Ranking
    Views
    10,944
    Comparisons
    6,238
    Reviews
    33
    Average Words per Review
    626
    Rating
    8.9
    24th
    out of 110 in Anti-Malware Tools
    Views
    111
    Comparisons
    82
    Reviews
    1
    Average Words per Review
    270
    Rating
    9.0
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    Fireglass
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Symantec Web Isolation executes web sessions away from endpoints, sending only safe rendering information to users’ browsers thereby preventing any website delivered zero-day malware from reaching your devices. When combined with Symantec Secure Web Gateways, policies allow isolating traffic from uncategorized sites or URLs with suspicious or potentially unsafe risk profiles. By integrating with Symantec messaging solutions, Web Isolation allows to isolate links in email to prevent phishing threats and credential attacks.

    Sample Customers
    Rockwell Automation
    Jefferies
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Insurance Company13%
    Computer Software Company13%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company12%
    Financial Services Firm10%
    Government8%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    No Data Available
    Buyer's Guide
    Privileged Access Management (PAM)
    April 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: April 2024.
    770,428 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 143 reviews while Symantec Web Isolation is ranked 24th in Anti-Malware Tools with 1 review. CyberArk Privileged Access Manager is rated 8.8, while Symantec Web Isolation is rated 9.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Web Isolation writes "User-friendly, reliable, and good support". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Web Isolation is most compared with Menlo Security Secure Web Gateway.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.