We performed a comparison between CyberArk Privileged Access Manager and Symantec Web Isolation based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The automatic rotation of credentials is probably the most useful feature."
"We are able to know who is accessing what and when; having accountability."
"The integrations are the most valuable aspect of CyberArk Privileged Access Manager. The software offers pre-built integrations, and our team can also create custom connectors. This flexibility allows us to integrate with systems that we previously didn't consider integrating with, making it a significant advantage for us."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts."
"Ensures accounts are managed according to corporate policies."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"Symantec Web Isolation could improve by reducing licensing costs."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 143 reviews while Symantec Web Isolation is ranked 24th in Anti-Malware Tools with 1 review. CyberArk Privileged Access Manager is rated 8.8, while Symantec Web Isolation is rated 9.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Web Isolation writes "User-friendly, reliable, and good support". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Web Isolation is most compared with Menlo Security Secure Web Gateway.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.