We performed a comparison between CyberArk Privileged Access Manager and Trellix Network Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Central Password Manager is useful for agentless automated password management through AD integration as well as endpoints for different devices."
"We are able to rotate privileged user passwords to eliminate fraudulent use."
"It supports lots of requirements in the privileged access management area."
"Performance-wise, it is excellent."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"The regulation of accounts is by far the most needed and valuable part of the application."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"It protects from signature-based attacks and signature-less attacks. The sandboxing technology, invented by FireEye, is very valuable. Our customers go for FireEye because of the sandboxing feature. When there is a threat or any malicious activity with a signature, it can be blocked by IPS. However, attacks that do not have any signatures and are very new can only be blocked by using the sandboxing feature, which is available only in FireEye. So, FireEye has both engines. It has an IPS engine and a sandbox engine, which is the best part. You can get complete network protection by using FireEye."
"The most valuable feature is the view into the application."
"Improved our systems and our customers' by providing better malware protection, defense against zero-day threats, and improved network security."
"The sandbox feature of FireEye Network Security is very good. The operating system itself has many features and it supports our design."
"The features that I find most valuable are the MIR (Mandiant Incident Response) for checks on our inbound security."
"The most valuable feature is MVX, which tests all of the files that have been received in an email."
"The server appliance is good."
"Very functional and good for detecting malicious traffic."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"Make it easier to deploy."
"The current interface is not very intuitive."
"There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution."
"Its documentation can be improved. The main problem that I see with FireEye is the documentation. We are an official distributor and partner of FireEye, and we have access to complete documentation about how to configure or implement this technology, but for customers, very limited documentation is available openly. This is the area in which FireEye should evolve. All documents should be easily available for everyone."
"It is very expensive, the price could be better."
"I heard that FireEye recently was hacked, and a lot of things were revealed. We would like FireEye to be more secure as an organization. FireEye has to be more protective because it is one of the most critical devices that we are using in our environment. They have a concept called SSL decryption, but that is only the packet address. We would like FireEye to also do a lot of decryption inside the packet. Currently, FireEye only does encryption and decryption of the header, but we would like them to do encryption and decryption of the entire packet."
"It would be very helpful if there were better integration with other solutions from other vendors, such as Fortinet and Palo Alto."
"We'd like the potential for better scaling."
"Improvements could be achieved through greater integration capabilities with different firewall solutions. Integrating with the dashboard itself for different firewalls so users can also pull tags into their firewall dashboard."
"They can maybe consider supporting some compliance standards. When we are configuring rules and policies, it can guide whether they are compliant with a particular compliance authority. In addition, if I have configured some rules that have not been used, it should give a report saying that these rules have not been used in the last three months or six months so that I disable or delete those rules."
"Technical support could be improved."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Trellix Network Detection and Response is ranked 9th in Advanced Threat Protection (ATP) with 36 reviews. CyberArk Privileged Access Manager is rated 8.8, while Trellix Network Detection and Response is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Trellix Network Detection and Response writes "Offers in-depth investigation capabilities, integrates well and smoothly transitioned from a lower-capacity appliance to a higher one". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Trellix Network Detection and Response is most compared with Fortinet FortiSandbox, Palo Alto Networks WildFire, Zscaler Internet Access and Fortinet FortiGate. See our CyberArk Privileged Access Manager vs. Trellix Network Detection and Response report.
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