We performed a comparison between Cybereason Endpoint Detection & Response and Deep Instinct Prevention Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"The solution is efficient."
"The initial setup is not overly complicated."
"For me, the technical support is good."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The interface is user-friendly."
"The dashboard is very good and you can consider it as an interactive UI."
"The initial setup was easy and straightforward."
"Deep Instinct's detection rate is close to 100 percent."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"The support is very good. They reply and respond very quickly."
"Good detections for PowerShell. and good user interface."
"It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"The product offers integration capabilities and is also easy to use."
"The most valuable features are the static/dynamic analyses. Deep Instinct's predictive model has very high accuracy and provides threat information for unknown malware, such as malware classification, static analysis information, and sandbox information."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"They need to improve their technical support services."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"I feel that the product lacks reporting features and needs improvement."
"The reporting feature needs improvement."
"The product's reporting isn't great."
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"The Management Console is not localized."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while Deep Instinct Prevention Platform is ranked 25th in Endpoint Protection Platform (EPP) with 18 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Deep Instinct Prevention Platform is rated 8.6. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Darktrace, whereas Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Intercept X Endpoint. See our Cybereason Endpoint Detection & Response vs. Deep Instinct Prevention Platform report.
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