Darktrace stands out for its exceptional threat detection and response capabilities, and machine learning. In contrast, Wiz is praised for data security, exposure prevention and actionable insights. However, Darktrace faces criticism for its lack of user-friendly interface and limited integration with other security tools, while Wiz users requested refined reporting, and customizable dashboards. Both products offer fair and competitive pricing and strong customer support.
The summary above is based on 87 interviews we conducted recently with Darktrace and Wiz users. To access the review's full transcripts, download our report.
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"The models, triggers, and alerts are customizable."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"I am impressed with the product's ability to give insights into network traffic."
"The active threat dashboard is the most valuable feature of this solution."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"The security baseline and vulnerability assessments is the valuable feature."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"The user interface and the configuration are a bit complex and should be improved or simplified."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"Darktrace does not have any capabilities to configure."
"I was under impression that Darktrace's automatic blocking would be an out-of-the-box feature, but we had to integrate it with our firewall to get it to block automatically. The salesperson should be upfront and explain that you need to integrate it with your network. I would also like to see more reporting on risk. Banks in my region want to see at a glance the risk level of various assets."
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"The remediation workflow within the Wiz could be improved."
"Wiz's reporting capabilities could be refined a bit. They are making headway on that, but more executive-style dashboards would be nice. They just implemented a community aspect where you can share documents and feedback. This was something users had been requesting for a while. They are listening to customer feedback and making changes."
"The solution's container security could be improved."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
Darktrace is ranked 12th in Cloud Security Posture Management (CSPM) with 65 reviews while Wiz is ranked 2nd in Cloud Security Posture Management (CSPM) with 11 reviews. Darktrace is rated 8.2, while Wiz is rated 9.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Wiz writes "Multiple features help us prioritize remediation, and agentless implementation reduces overhead". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Wiz is most compared with Prisma Cloud by Palo Alto Networks, Orca Security, Microsoft Defender for Cloud, AWS Security Hub and Lacework. See our Darktrace vs. Wiz report.
See our list of best Cloud Security Posture Management (CSPM) vendors and best Cloud-Native Application Protection Platforms (CNAPP) vendors.
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