We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"The many dozens of integrations that the solution brings out of the box are excellent."
"We can handle debugging and find out why things are breaking in our applications."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."
"With Datadog I can look at the health of the technology stack and services."
"We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"The initial setup is pretty straightforward."
"From my perspective, we need to see the traffic in a good way so we can know what has happened in our network. The analyzing tools and the monitoring tools and the logs are the important part in the network."
"FortiAnalyzer's best feature is centralized log analysis. It's based on SQL database, so I can fully customize my report, chart-wise and log-wise, and can create as many reports as I want without any limit."
"Its robust security and performance are the two main features. We also use the log reporting feature."
"The most valuable feature of the solution is reporting."
"Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
"FortiAnalyzer helps us discover what's happening on the network."
"The analyzer is the most valuable feature."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"Datadog could always lower the price!"
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"They could have better log reporting."
"We would really like to see more from the Service Catalog."
"The real issue with this product is cost control."
"We would like to see smaller or shorter tutorials and video sessions."
"Datadog could have a better business analysis module."
"It should have customized reports as well. While it currently has them, you need to write a script which is not straightforward."
"The solution lacks business intelligence features. It's much too basic."
"Technical support could respond to queries faster."
"Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult."
"Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."
"I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."
"We are concerned about the compliance of our policy and institutional philosophy."
"Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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