We performed a comparison between Datadog and NetApp Cloud Insights based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"We find they have a very helpful alert system."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"Datadog has flexibility."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"The integration into AWS is key as well as our software is currently bound to AWS."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"The solution is easy to deploy."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"The visibility and assistance with security vulnerabilities are valuable."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"I would like better navigability across pages."
"Datadog isn't as mature as some of the established players like Dynatrace or Splunk. It's a new product, so they are constantly releasing new features, and I don't have much to complain about."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"The FinOps needs improvement."
"In the past two years, there have been a couple of outages."
"Some of the interface is still confusing to use."
"Lately, chat support has a longer waiting time."
"I'd like to see better pricing and more integration in the next release."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The first level of NetApp's technical support could be improved."
"The IP-based monitoring could be added in a future release."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"The support is not very quick."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while NetApp Cloud Insights is ranked 27th in IT Infrastructure Monitoring with 12 reviews. Datadog is rated 8.6, while NetApp Cloud Insights is rated 8.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of NetApp Cloud Insights writes "It helps with login monitoring and troubleshooting". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas NetApp Cloud Insights is most compared with Dell CloudIQ, Zabbix, IBM Turbonomic, ServiceNow IT Operations Management and SolarWinds NPM. See our Datadog vs. NetApp Cloud Insights report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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