We performed a comparison between Datadog and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"The many dozens of integrations that the solution brings out of the box are excellent."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"The biggest thing I liked was the combination of all the things - monitoring, log aggregation, and profiling."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Tickets by e-mail, with actions by hastag."
"Spiceworks is generic and free."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"It's easy to understand."
"It was easy to integrate Spiceworks with our existing setup."
"The most valuable features are the inventory and personalization."
"The ability to find what you are looking for when starting out could be improved."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"We need to learn more about the session reply feature inside of DD."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"It does not have the best interface."
"Datadog could be improved if it could detect other software in a container or server."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The GUI must be improved."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"The SNMP sniffer requires a lot of work to get right."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Datadog is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Datadog vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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