We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"With Datadog I can look at the health of the technology stack and services."
"The performance of Datadog is good."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"Datadog has proven to be easy to set up and legible for both development and operational teams."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"Datadog documentation on web pages has improved a lot and is pretty easy to follow and find."
"The asset management functionality (active and passive scans) is also really important. You can't protect what you do not know about, so having an inventory of all your devices and software is critical to a security management program."
"The main menu: You can see everything there, what is happening on the servers, and in the logs, you can view more details of each event."
"There are multiple tools for information security. The solution includes all the latest advances on the network and host intrusion detection systems."
"We had used previous products and found AlienVault centralized the logging for our security."
"It is my "security person" looking at irregularities and letting me know when something has occurred."
"AlienVault provides a checklist answer when using SIEM."
"Easy to use, scalable, stable, and very intuitive platform that provides protection against security threats."
"The vulnerability manager and the file integration are very good."
"The menu on the left is pretty dense (and I know it has to be). I never knew about the cmd+k functionality until recently. It would be helpful to offer more tips/cheat sheets to see handy shortcuts like that."
"Geo-data is also something very critical that we hope to see in the future."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"I would like testing for data in the future."
"For three to four months, we have been experiencing real-time delays. For example, if we're monitoring incoming traffic, the real-time status should be displayed up to a certain point. However, due to delays or issues with Datadog, the real-time data might only be updated at an earlier time. We are experiencing consistent delays in data updates from Datadog, with the most recent data often being delayed by about an hour. This issue has been ongoing for the past four months."
"The product needs to have more enterprise approach to configuration."
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"Source material on the forums to be more up-to-date with the changes happening within the product. Forums being out-of-date with information due to the changes makes troubleshooting a little more difficult - specific to the HIDS agents."
"AlienVault must improve their correlation feature. Some of the events do not match with the correlation rules and some of the correlation events are false-positive."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"I feel that some areas of improvement would be vulnerability scanning. We use a separate product that seems to do a much better job."
"The GUI needs to improve because it's not user-friendly."
"Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence platforms. For the threat feed that they get from open intelligence, I would like them to add a few premium threat intelligence platforms. They can provide a bundle in which AlienVault has the threat intelligence background of other premium products."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"The UI and overall processes need a little bit more love. This shows in the error banners that come up when you select certain things. There isn't a day that goes by that the UI doesn't error out and I can't view events for an alarm."
Datadog is ranked 3rd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Datadog vs. USM Anywhere report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
