We performed a comparison between Datto Cloud Continuity and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The ease of use and the console are great."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"The initial setup of N-able Cove Data Protection was very easy."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"A feature I'd like to see would be a more customizable admin console."
"A disaster recovery console would be an improvement for the product."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"Integration with a hybrid cloud is something that I found complicated."
Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews while N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews. Datto Cloud Continuity is rated 8.0, while N-able Cove Data Protection is rated 9.2. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, AvePoint Cloud Backup and Rubrik, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and Druva inSync. See our Datto Cloud Continuity vs. N-able Cove Data Protection report.
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