We performed a comparison between Devo and New Relic based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Devo has a really good website for creating custom configurations."
"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"It's very, very versatile."
"Scalability is one of Devo's strengths."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"The most valuable feature is the ability to manage the application flow."
"The solution offers good documentation."
"The product allows the developer to see the actual problems in the applications."
"New features are added often."
"Server uptime is its most valuable feature."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The integration and configuration of New Relic is straightforward and easy."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"The price is one problem with Devo."
"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"I would like to have the ability to create more complex dashboards."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"I haven't come across any features that are lacking."
"They should bring the pricing down to be more competitive."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"In the next release, I'd like to see a better pricing structure."
"The solution must provide better support for Azure Web Apps service."
"We have had issues with our agents going offline."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
Devo is ranked 3rd in IT Operations Analytics with 21 reviews while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. Devo is rated 8.4, while New Relic is rated 8.6. The top reviewer of Devo writes "Keeps 400 days of hot data, covers our cloud products, and has a high ingestion rate and super easy log integrations". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Devo is most compared with Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar, Wazuh and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Devo vs. New Relic report.
See our list of best IT Operations Analytics vendors and best AIOps vendors.
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