We performed a comparison between Document360 and Freshdesk based on real PeerSpot user reviews.
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Document360 is ranked 6th in Knowledge Management Software while Freshdesk is ranked 3rd in Knowledge Management Software with 27 reviews. Document360 is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". Document360 is most compared with ProProfs Knowledge Base and Zendesk, whereas Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and TOPdesk.
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