We compared Druva Phoenix and Keepit across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Druva Phoenix is commended for its user-friendly login portal and overall adaptability. Users say Keepit is a good solution for backing up and restoring Microsoft Office 365 files.
Room for Improvement: Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems. Keepit could improve its reporting for financial industry use cases. Users requested more options for regulatory compliance and the ability to customize data storage locations and retention periods.
Service and Support: Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency. Keepit's customer service is proficient in addressing Microsoft-related issues and public cloud hosting problems, displaying expertise and responsiveness.
Ease of Deployment: Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment. Keepit is praised for its hassle-free setup process. The clear instructions and user-friendly interface save time and effort.
Pricing: Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up. Keepit has a low monthly cost charged per seat.
ROI: There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI. Users have given no feedback regarding Keepit’s ROI.
Comparison Results: Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems. Keepit is highly regarded for its simple and efficient implementation and extensive support for Microsoft Office 365 backup. Nonetheless, its reporting functionality requires enhancements to cater to enterprise users.
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Druva Phoenix is easy to use and easy to start with."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"They definitely need to improve their reporting."
Druva Phoenix is ranked 11th in SaaS Backup with 5 reviews while Keepit is ranked 10th in SaaS Backup with 1 review. Druva Phoenix is rated 8.8, while Keepit is rated 9.0. The top reviewer of Druva Phoenix writes "Cost-effective and has excellent technical support". On the other hand, the top reviewer of Keepit writes "Flexible, good data protection, responsive and knowledgeable technical support". Druva Phoenix is most compared with Druva inSync, Azure Backup, Veeam Backup & Replication, AWS Backup and Rubrik, whereas Keepit is most compared with Arcserve SaaS Backup, Commvault Cloud, AvePoint Cloud Backup, Veeam Backup for Microsoft 365 and Dropsuite Email Backup and Archiving.
See our list of best SaaS Backup vendors and best Disaster Recovery (DR) Software vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.