We performed a comparison between DX Performance Management and LogicMonitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"The tool helps us understand network performance."
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"The ability to quickly do drag and drop customized reports for dashboards."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"Downloads and records are the most valuable features."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"The Wi-Fi side needs improvement."
"Policies could be improved."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"It could be a little easier to integrate new metrics."
"We experience disconnections between the solutions own components."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Role-based permissions could be better and updating modules could be smoother."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews while LogicMonitor is ranked 16th in Network Monitoring Software with 25 reviews. DX Performance Management is rated 8.2, while LogicMonitor is rated 9.0. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". DX Performance Management is most compared with DX Spectrum and OmniPeek, whereas LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM. See our DX Performance Management vs. LogicMonitor report.
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