We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"The deployment itself is very easy and straightforward."
"Stability has been very nice, and Dynatrace runs on the Linux system."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."
"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."
"Easy to install and start using it."
"With PurePath, I am able to find the root cause of the error or bug existing in our system."
"The product can scale."
"The solution is very easy to deploy."
"Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
"I would say that Fortinet's tech support is really good."
"The anti-virus protection it offers our clients is solid."
"The solution is easy to use and easy to integrate."
"FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
"FortiAnalyzer's reporting features like graphs, threat intelligence, and vulnerabilities analysis are helpful. Fortinet knows how to do reporting. You can customize your reports to show exactly what you want to analyze. It's user-friendly and doesn't require a lot of effort."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"The one thing I am really missing is the final Azure dashboard."
"We are still struggling a bit with finding an answer quickly."
"Graphically, it is not good."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"I would like to see dashboards included, and maybe more possibilities in terms of customization."
"One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
"The setup of the solution can be improved because it is currently complex."
"The product should be integrated with other third-party solutions for context exchange."
"We'd like to see more embedded features."
"The technical support is not very good."
"Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult."
"I would like to see an improvement in the technical support. Stronger authentication will also be a plus."
"I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."
Dynatrace is ranked 4th in Log Management with 340 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and LogRhythm SIEM. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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