We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"On the Managed side tech support has been pretty good. Stuff gets turned around pretty quickly. With them being able to do the remote management from the back-end, they are able to fix stuff up if they need to."
"We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production."
"The most valuable feature is capture of 100% of the traffic. Also, exposure to downstream services, that might not necessarily be new, to everybody who's using applications. It triggers them and captures them and it gives visibility to some pieces that might be forgotten or even obscured."
"Easy to install and start using it."
"Performance has improved substantially since we started using it."
"It helps DevOps find all its problems easily and analyzes performance problems."
"The initial setup is easy."
"The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
"The most valuable feature is the integration with the GRD, for banking."
"Stability-wise, I rate the solution a ten out of ten."
"The ability to add extensions is the most valuable feature. For example, extensions that provide valuable test ports."
"The product has plenty of features and capabilities."
"It is a bit easier to use than other products, such as Splunk or ELK Elasticsearch."
"The most valuable feature is the machine learning module."
"This is a good tool to have because it gives you the ability to track what is currently happening in your environment."
"The solution is quite flexible."
"End-to-end monitoring could use more default dashboards."
"There are a lot of features that could be added that would make this a very useful solution, but it is getting there."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"The web version of the client interface needs more features that are in the Java-based thick client."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"Improve Dynatrace for the following industries: telco, eCommerce, and banking."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria."
"Technical support is good, but not great."
"Integration could be better. They should make it easy to integrate with other solutions."
"I think that the search speed of this solution could be improved."
"I would like to see more integration in place after the security lock."
"IBM Security QRadar’s GUI could be improved."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"The tool is very complicated. One place for improvement would be to have a more user-friendly interface. Having better support in Spanish would be cool."
Dynatrace is ranked 4th in Log Management with 340 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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