We performed a comparison between Dynatrace and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"Finally, we have 100% visibility on website performance, including third-party sources."
"It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health."
"RCA (Root Cause Analysis) and the PurePaths, where you can see the stack trace, are helpful in finding problems."
"Dynatrace's documentation is great. I love the university."
"Dynatrace provides visibility into the application and its performance from the user to back-end services."
"The dashboard is a valuable feature."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
"Make it easier to define applications. E.g., provide an API for applications defined by REST services."
"It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"The solution is pricy and has room for improvement."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review. Dynatrace is rated 8.8, while JenniferSoft is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas JenniferSoft is most compared with Grafana.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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