We performed a comparison between Dynatrace and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."With PurePath, I am able to find the root cause of the error or bug existing in our system."
"It has given us one simple dashboard to monitor all of our servers and web applications."
"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues."
"It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
"The user interface needs to be improved."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. Dynatrace is rated 8.8, while TruView is rated 9.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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