We performed a comparison between Dynatrace and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Capability to troubleshoot isolated customer complaints with the user session feature."
"They have a feature that allows you to monitor the user, and we are able to create a VIP customer."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"The thing that is preventing us from moving forward with Dynatrace right now is that we can't tag our customer traffic with a customizable tag. All of our students have a unique identifier and in AppMon we tag that and we can search by it very easily and it's very useful. But in Dynatrace, you can't yet customize and find people like that, so that's really preventing us. I heard that it's being worked on but I'm not sure when it's coming out."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"Hard to use for beginners, to setup and explore."
"The integration between the web monitoring of Dynatrace and OneAgent. "
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 16 reviews while TruView is ranked 53rd in Network Monitoring Software with 1 review. Dynatrace is rated 8.8, while TruView is rated 9.6. The top reviewer of Dynatrace writes "Allows us to monitor application performance, underlying infrastructure, and relationships with Smartscape technology". On the other hand, the top reviewer of TruView writes "Efficient monitoring, data visibility and easy overview of all data on a single view". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE, Softinventive Lab Total Network Monitor and Zabbix.
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