We performed a comparison between Dynatrace and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes."
"It reduces our efforts to identify services failing in production."
"Provides bespoke dashboards and reports which help our business to grow."
"The installation and configuration were very straightforward and nice."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"We would like to see more third-party tools for training."
"The flexibility when it comes to integrating with other tools is very low."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"We need more AI in the product to avoid manual analysis."
"DevOps plugin monitoring tools need improvement."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"In the next release, I would like to see some new reports and more tiles on the Dashboard."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. Dynatrace is rated 8.8, while TruView is rated 9.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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