We performed a comparison between Dynatrace and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant."
"We purchased some coaching sessions and utilized those, which were very useful."
"We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"The stability for the solution is pretty solid overall."
"The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
"I can get everything on a single page."
"It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"I would like to see dashboards included, and maybe more possibilities in terms of customization."
"It would be great to have Synthetic automatically retrieve what the customer sees on his side."
"We are still struggling a bit with finding an answer quickly."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
"They should include more mission learning into the product and provide additional performance metrics for application learning."
"We have had problems with our middle layer application implementation."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. Dynatrace is rated 8.8, while TruView is rated 9.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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