Elastic Observability vs IBM SevOne Network Performance Management (NPM) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Elastic Observability and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Elastic Observability vs. IBM SevOne Network Performance Management (NPM) Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.""Its diverse set of features available on the cloud is of significant importance.""Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds.""The solution is open-source and helps with back-end logging. It is also easy to handle.""It has always been a stable solution.""The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes.""We can view and connect different sources to the dashboard using it.""It's easy to deploy, and it's very flexible."

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"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.""It's a great solution for highlighting and discovering useful information regarding our network's elements.""I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi.""SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.""Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us.""It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.""Flexible architecture: You can extend the system and its capacity by attaching another cluster pair.""Scalability. I have never had to worry about how to handle really big environments."

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Cons
"More web features could be added to the product.""In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana.""The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.""Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira.""They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base.""Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.""Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage.""Elastic Observability’s price could be improved."

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"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying.""The GUI: both the dashboard/user view and the admin tool.""Would benefit with the addition of AI modules for proactive data insights.""When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...""There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.""There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident.""The reporting of NMS is good, but it could be better.""Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

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Pricing and Cost Advice
  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
    Ranking
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    4,419
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    16
    Average Words per Review
    445
    Rating
    7.9
    Views
    2,127
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    1,083
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    4
    Average Words per Review
    1,421
    Rating
    8.5
    Comparisons
    Also Known As
    SevOne
    Learn More
    Overview
    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Sample Customers
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business7%
    Midsize Enterprise11%
    Large Enterprise81%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Elastic Observability vs. IBM SevOne Network Performance Management (NPM)
    April 2024
    Find out what your peers are saying about Elastic Observability vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while IBM SevOne Network Performance Management (NPM) is ranked 34th in IT Infrastructure Monitoring with 52 reviews. Elastic Observability is rated 7.8, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Datadog and Azure Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and SolarWinds NPM. See our Elastic Observability vs. IBM SevOne Network Performance Management (NPM) report.

    See our list of best IT Infrastructure Monitoring vendors, best Log Management vendors, and best Cloud Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.