We performed a comparison between Epicor ERP and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables users to customize their dashboards and reports."
"The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
"Real-time results make for faster decision making."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"It was easy to set up the product."
"Financial reconciliation and reporting."
"Oracle E-Business Suite is a stable product."
"Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good."
"The most valuable features are the financial-related capabilities."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"It is difficult to get answers from technical support right away."
"Oracle E-Business Suite uses an old technology (Forms), which is Java-based."
"It is on the expensive side."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
Epicor ERP is ranked 17th in ERP with 12 reviews while Oracle E-Business Suite is ranked 5th in ERP with 141 reviews. Epicor ERP is rated 7.8, while Oracle E-Business Suite is rated 7.8. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SAP ERP, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and Salesforce Sales Cloud. See our Epicor ERP vs. Oracle E-Business Suite report.
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