We performed a comparison between ESET Cloud Apps Protection and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The good part is that you don't have to configure it, which is very convenient."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There's room for improvement regarding the time frame for retrieving emails."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There is room for improvement in terms of reporting."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Defender for Office 365 report.
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