We performed a comparison between Fortinet FortiClient and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
"It’s easy to use."
"Overall Fortinet FortiClient has good functionality."
"We like its centralized administration, integration with Active Directory, deployment, and stability of the connection."
"I find all of the features valuable."
"This is a solid and stable solution."
"It is very easy and useful. A normal user with basic information can easily connect to any environment."
"The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"There should be more frequent releases or updates."
"One area for improvement in FortiClient is the speed of connectivity."
"The solution can improve by adding new remote console or endpoint features to make the solution easier to use."
"In the next release, I would like to see an additional layer of security added."
"One area that could be improved is cost, but you've got to pay for what you get."
"The initial setup was probably more complex. The configuration was somewhat unclear."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"There is always room for improvement. However, the system does most of what we need at this moment."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"Sometimes the information is not as real time as it's supposed to be."
"Paying for the product should come with full and extended training anytime it is needed."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
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Fortinet FortiClient is ranked 1st in Endpoint Compliance with 85 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Fortinet FortiClient is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway and Kaspersky Endpoint Security for Business, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and NinjaOne. See our Fortinet FortiClient vs. Quest KACE Systems Management report.
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