We performed a comparison between pfSense and Fortinet Fortigate based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, it seems that pfSense is the more favorable solution because it is open source and also offers great features.
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"The SD-WAN function is very developed. It has SD-WAN functionality with security features in one device. We can manage from one single console SD-WAN and the security policy."
"The most valuable features are the enterprise modeling and the simple interface."
"Mainly the FortiGate reporting system is very good. It guides us through all the expectations of security. Fortinet provides us all that we need for security. Also, Fortinet FortiGate is a next-generation firewall. It is much more advanced than others."
"The most valuable feature is the FortiManager for centralized management."
"The ease of setting the solution up is a valuable aspect for us."
"Our security improved from being able to put in rules and close off unwanted traffic."
"FortiGate is flexible and easy to use."
"My technicians find the pfSense's web interface very useful. It is very easy to use. pfSense is very reliable and stable. We like the OpenVPN clients that can be deployed using pfSense very much."
"It is very easy to use. The interface is quite understandable. There is a good community, and I can take over at any time I want. If there is anything wrong with it, I could just reinstall the whole thing and start all over again, and I'll be up again in less than a few minutes"
"Centralized administration with multiple services, which allows for execution in several important functionalities of information security."
"The concurrent users are perfect for us."
"The solution is fairly scalable when it comes to integrating with other applications and data sets."
"The most valuable feature, for instance, is the ease of migrating configurations between different Netgate devices housed in the same box."
"I handle the scanning for the finance department. I recently encountered an issue with the PCL bills, our company bills. I resolved the matter, cleared the bill, and received calls regarding it using pfsense.The user interface is extremely user-friendly, which is why we use it across various plant sites. Our IT representatives at the plants find it easy to use and manage because of its straightforward interface."
"I especially like the VPN part. It works like a charm."
"Difficult to add or define, and not that easy to configure and manage."
"Fortinet FortiGate could improve by having more storage in the hardware for log data."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"The solution needs to improve its integration with cybersecurity."
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."
"The solution could be more user friendly."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely."
"Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
"Their support could be better in terms of the response time."
"The integration should be improved."
"Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement."
"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
"The solution requires a lot of administration."
"If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use."
Fortinet FortiGate is ranked 2nd in Firewalls with 67 reviews while Netgate pfSense is ranked 1st in Firewalls with 15 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "Efficient, user-friendly, and affordable". On the other hand, the top reviewer of Netgate pfSense writes "Feature-rich, well documented, and there is good support available online". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, Check Point NGFW and WatchGuard Firebox, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, Cisco Secure Firewall and KerioControl. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.